A Letter to President Trump

President Donald Trump has made it a clear focus of his administration to reorganize the Federal Government, reduce costs, and deliver a more effective and efficient government. 

Phil Searle, Founder and CEO of Chazey Partners, has...

Does size matter when it comes to success with Shared Services?

If you are a mid-size company you may ask: 

 

  • Does size matter when it comes to success with Shared Services?
  • Don’t you need to be a large company to achieve economies of scale through ‘centralization’ which...
Advancing Your Shared Services with Robotic Process Automation

Robotic Process Automation (RPA) has become the latest proposition to promise a quantum advance for Shared Services.  It introduces greater speed, efficiency, standardization, and accuracy to the repetitive high volume rules based tasks....

Organizational Cybersecurity

While technical solutions do have important roles in resilience, the truth is that security, resilience, and assurance are founded on a solid operational infrastructure. In this article,...

Taming the Reporting Beast Through Shared Services

Getting control of a company’s financial reporting can be an uphill battle, with new challenges seemingly being created with every problem...

The Make or Buy Decision

Phil Searle, Founder & CEO of Chazey Partners, discusses Shared Services and Outsourcing and how to choose the right services delivery model for your organization

 

Communicating the Value of Shared Services - A Deep Dive into Change Management

The ultimate goal of a Shared Services transformation is to engage employees and encourage them to adopt a new way of doing their jobs. With surveys suggesting that most projects fail when transitional issues are not addressed properly, this...

Four Critical Success Factors for a Robust End-to-End Purchase-to-Pay Process

End-to-end P2P incorporates processes both before and after traditional Accounts Payable. The end-to-end approach drives far more efficiencies and value, however. In addition, Strategic Sourcing can be considerably enabled through P2P. Find out...

Prepare Your Shared Services for Global Business Services

Over the past few years, although the Shared Services model has shown itself effective in delivering standardized, cost-effective, and consistent support services, evolving management thinking has led to a more pronounced demand for better...

Why not handle Tax and Statutory Compliance within Shared Services?

Statutory and Tax Compliance occupies an area embroiled in myth, lack of understanding and fear of the unknown. Shared Services, however, can be highly effective in managing the ‘process’ of Compliance. This article de-mystifies challenges and...

What Causes Shared Services to Fail?

While industry reports seem to indicate the Shared Services model is widely recognized and applied, in truth, only a small segment of the total potential work has, to date, shifted successfully to this model. The vast majority of support services...

How to Design a Governance Framework That All Stakeholders Can Trust

As Shared Services Organizations evolve, what is increasingly clear is that if the business doesn’t do its part, then Shared Services hasn’t got a chance. This has given “governance” a completely new role and responsibility, as it establishes...

How to prepare for ERP and 10 tips on getting it right

Think the ERP decision is a wrap? Not so fast! You are committing to a lot more than new technology, so make sure you link your investment to current requirements as well as future plans, and understand how far-reaching its impact really is.

HR Transformation: Aligning with the Commercial Agenda

HR touches every aspect of operations and is valued as a critical enabler of business strategy. However, it still struggles with being weighed down by administrative tasks and not having enough bandwidth to drive the kind of added value business...

More Power Through “End-to-End” Process Ownership

While many organizations are already benefiting from Global Process Ownership, we are still seeing plenty suffer expensive mistakes that could be avoided. Read this report to find out how to drive more benefits across the end-to-end process.

Moving from “Finance as a Function” to “Finance as a Service”

Finance needs more than a few “tweaks” to provide the kind of support modern day companies require to grow profitably. To get to the crux of the matter – better decision-making – a full-scale Transformation is often required. Sounds intimidating...

Four Basic Stages to Shared Services Optimization

Optimizing your SSO is not about making it bigger. It’s about making it better. This article guides you through the “better-cheaper-freer-bigger” roadmap to deliver the best service you can to support your customers, improve service, and...

Beyond Traditional “Shared Services”- Global Business Services

Over the past few years, as Shared Services management thinking as well as the awareness of the value of data analytics has evolved, there is now a more pronounced demand for better quality data insights; increasingly globalized support strategy...

Are You Ready For Multifunctional Service Strategy?

“Multi” may be the way implementations and SSO expansions are trending, but if you don’t have these 5 strategies in place, you’ll run into stormy waters ahead.

Strategic Sourcing: 10 Tips on Managing Your BPO Vendor

While BPO can be a powerful lever to eradicate deficiencies, cut costs, improve quality, and strengthen control, many of these benefits are often relegated to "by-products", as clients focus instead on the cost advantage of replacing internal...

How to Implement Best Practices into Your HR Function to Enable Organizational Growth

This report has been compiled to share learnings on how “best-in-class” organizations align end-to-end HR processes to support organizational targets and growth objectives. Chazey Partners has carried out these assessments on a wide range of...

Your Shared Services Location Selection Checklist

The decision making process of where to locate your Shared Service Center is not straightforward.  The optimum answer is very much dependent on your business and should not be made on the basis of wage arbitrage...

The “Value Add” Shared Services Landscape: How Do Different Industries And Functions Stack Up?

This report assesses the trend towards “Value Add” Service Lines (VASL) being provided by shared services organizations around the world. In analyzing the market, we considered maturity, industry and public vs. private sectors to provide some...

Adding Value to Shared Services - Managing Statutory and Tax Compliance

First and foremost, the integration of Statutory and Tax Compliance into shared services is normally considered only when an organization’s existing Shared Services is stable and credible. ‘Proof of concept’ is an important element in convincing...

Are Your Shared Services Lean?

The article explores the key aspects of applying LEAN Six Sigma in Shared Services

 

Quality methodology thinking has undergone some serious changes over the last two decades. Instead of competing, more and...

Recommended Approaches to Deployment of Shared Services

Poor execution will doom even the best strategies, while weak strategies can sometimes be salvaged with excellent execution. This article explores the best approaches and deliverables on each preceding phase during Shared...

7 Steps to A Business Continuity Plan - A Life Saver to Your Business!
A Manager's Guide to Shared Services Optimization

It is impossible to achieve perfection in any organization. The key is to identify the gap, and focus on discovering how to get better. This article explains KEY steps toward Shared Services optimization and offer a simple but effective guidance...

Presidential Election & Shared Services - What Do These Two Have In Common?
Front to Back office: What Does the Future Hold for Shared Services in the Public Sector?
Developing the Business Case for Your Shared Services Initiatives

Why does your Shared Services initiative need a business case? And how do you develop a leading practice business case? At its most basic level, the business case describes a problem and proposes a solution. The solution will require a commitment...

When is Shared Services not really Shared Services?

Answer: When It Does Not Perform Like Shared Services Should.

 

This may seem like an obvious answer, but the question is a critical one when looking at shared services and what happens when a shared services operation is in...

Don't have an account? Please register with us below
Account information
A valid e-mail address. All e-mails from the system will be sent to this address. The e-mail address is not made public and will only be used if you wish to receive a new password or wish to receive certain news or notifications by e-mail.
Contact info
The content of this field is kept private and will not be shown publicly.
The content of this field is kept private and will not be shown publicly.
The content of this field is kept private and will not be shown publicly.