Government, Healthcare & NGOs Transformation


In order to find efficiencies and improve services, Governments are striving for operation excellence through transforming back office operations and embracing Shared Services to control spending whilst maintaining “front line” services. 


Although there are some unique challenges to governments, the goals are very much the same as any other organizational transformation or Shared Services implementation in the private sector. By focusing on spending less on activities that do not support the core mission, driving efficiencies and cost savings through economies of scale, and improving scalability of systems, organizations are achieving operational excellence and gaining competitive advantages.


At Chazey Partners, we have over twenty years of transformation and Shared Services experience earned as practitioners and operational managers. We have a unique wealth of tried and tested tools and methodologies to help public services organizations transform their operations to overcome these challenges.  Our government sector transformation approach delivers a holistic range of services to enable organizations to increase efficiencies, improve quality, and strengthen compliance. 


Our consultation services for the government sector include: 


• Business Transformation

• Process Optimization 

• Shared Services

• Technology Enablement 

• Organization Strategy & Process Performance 


We have already helped many government agencies transform their operations to achieve operational excellence.


Click here to view some of our engagements with government sector organizations.


Click here to download our brochure for public sector.


"Critical to our success was the great partnership that we formed with the Chazey team.  By embedding Chazey staff into our GNB work groups we were able to create a collaborative and interactive relationship that was very different from a traditional vendor client arrangement.  Chazey brought a depth of shared service knowledge, along with tactical expertise from multiple previous implementations that enhanced the approach developed by our GNB core team. This integration of teams allowed us to produce a dynamic GNB specific service strategy, based on best practices and world class implementation techniques."


Andrea Seymour, Former Chief Operating Officer of New Brunswick Internal Services Agency, Government of New Brunswick, Canada


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